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Calibration and Repair Services Specifications

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Instrument / Equipment Expertise




           
   Your choices are...
 
      
 
   Acoustic Instruments
 
     Instruments, equipment and sensors for measuring, transmitting, producing, controlling and/or analyzing vibration, sound levels sinusoidal or oscillatory motion.
 
   Avionics / Navigational Instruments
 
     Specialized instruments or test equipment for aircraft such as internal inflight instrument or avionics as well as diagnostic test equipment.
 
   Calibration Instruments
 
     Calibration instruments use either electrical signals or actual physical quantities to calibrate sensors and meters. They can be used as a precise meter for sensors or simulate sensor output to another device. 
 
   Displays / Panel Meters
 
     Any type of equipment used to present information in various formats including, displays, digital readouts, indicator lights or panel meters.
 
   Dust / Opacity Instruments
 
     Opacity sensors, dust sensors and visibility sensors measure the amount of light transmitted through a sample.
 
   Electrical and Electronic Test
 
     Devices, including voltmeters, ammeters and multimeters, oscilloscopes, ATE units, signal generators, data acquisition systems, signal conditioners, analyzers, data recorders, used to detect and test, analyze, control, calibrate, display and record data in laboratory and other testing situations measure electrical or electronic signals.
 
   Environmental Instruments
 
     Environmental instruments includes a wide variety of instruments for measurement and testing of changes in environmental conditions, including radiation (both wavelength and as a hazardous emission), temperature, moisture, dew point, smoke, dust, opacity, light, weather, and water quality.
 
   Environmental Test Equipment
 
     Environmental test equipment includes environmental test chambers and other specialized equipment that provides a temperature, humidity, or atmosphere controlled environment for testing for testing or evaluating products or materials.
 
   Industrial Computers
 
     Industrial computers are intended for use on factory floors or in other harsh environments. Unlike office computers, these systems are designed to withstand shock, vibration, humidity, EMI, RFI, dust, mist, and splash. Industrial computers are available in many configurations with a variety of CPUs, displays, and I/O interfaces.
 
   Inspection / NDT
 
     Instruments, test equipment and other devices used in testing methods that examine an object, material, or system without impairing its future usefulness. NDT measurements include flaws, thickness, material condition, corrosion, bulk conductivity and others.
 
   Light Instruments (UV Meters, Fiber Optic Testers)
 
     Any fiber optic or lightwave instrument including multiplexers, analyzers, isolators, etc.
 
   Marine Instruments
 
     Specialized instruments or test equipment for ship or boats such as onboard instruments for use underway as well as diagnostic test equipment.
 
   Medical / Biotech Instruments
 
     Specialized instruments or test equipment used in hospitals, laboratories or doctors' offices for diagnostics, treatment or research.
 
   Laboratory / Analytical Equipment
 
     Repair services for laboratory and test equipment such as shakers, environmental test chambers, laboratory ovens, mechanical test equipment, chillers, baths, sample preparation equipment and other specialized apparatus.
 
   Lab / Analytical Instruments
 
     Services for laboratory and analytical instruments such as spectrometers, microscopes, chromatographs, pH meters, TOC analyzers, colorimeters, titrators, diffractometers and other specialized instruments.
 
   Process and Online Instruments
 
     A wide classification of instruments that are used to analyze gases, liquids, material samples, or their components, and record data in both process and online field applications.
 
   Surveying / Geophysical Instruments
 
     Surveying instruments are used for accurate measurement of features, orientation and absolute positioning of large scale objects in engineering, construction, mapping, industry, defense and other applications. 
 
   Vacuum Pumps / Generators
 
     Vacuum pumps and vacuum generators provide sub-atmospheric pressure for a variety of industrial and scientific applications. Different technologies of pumps are used for industrial gripping and chucking, laboratory degassing, and purification in the fields of chemical and semiconductor processing. Vacuum handling systems are used in diverse industries such as pharmaceutical, food processing, and agricultural applications.
 
   Vehicular / Automotive Instruments
 
     Specialized instruments or test equipment for automobiles, trucks, buses, trains or off-road vehicles such as onboard instruments for use during driving as well as diagnostic test equipment.
 
   Vibration Test Equipment & Instruments
 
     Instruments, equipment and sensors for measuring, transmitting, producing, controlling and/or analyzing vibration, frequency, shock and sinusoidal or oscillatory motion.
 
   Weather Instruments / Solar Radiometers
 
     Weather instruments are specifically designed to measure one or multiple components of weather; including wind speed and direction, rain/snow fall, solar radiation, temperature, pressure and humidity. 
 
   Specialty Instrument / Equipment
 
     Other specialty, proprietary, or unlisted test equipment or instrument type not listed.
 
   Search Logic:      All products with ANY of the selected attributes will be returned as matches. Leaving all boxes unchecked will not limit the search criteria for this question; products with all attribute options will be returned as matches.
Services Offered




   Services Offered:       
   Your choices are...
 
      
 
   Bench (Off-site)
 
     Bench repair refers to off-site equipment or instrument repair in the service supplier's shop.  The test equipment or instruments need to be disconnected and transported to or picked up by the repair shop.
 
   Field / On-site
 
     Supplier has personnel and/or equipment for on-site repair work, eliminating the added expense of taking the instrument off line and shipping it.
 
   Calibration Service
 
     Calibration services for various test equipment and instruments including evaluating the output or accuracy compared to standards or established values.
 
   Calibration Documentation
 
     Documentation or test reports show calibration information such as "as found" and "as left" data, next scheduled calibration, etc.
 
   Online Documentation
 
     Supplier has online documentation system to access history, calibration certifications and recalibration notifications.
 
   In-house Calibration Lab Set-up
 
     Supplier has capabilities and resources for setting up an in-house contract lab for supplier - minimizing any downtime or lag in getting instruments quickly calibrated.
 
   Installation / Start-up
 
     Supplier has personnel and/or equipment for on-site installation and start-up of new, repaired or replacement equipment or instruments.  The supplier may also provide personnel training and test the acceptability of the equipment to the required specifications.
 
   OEM / Warranty Authorized Shop
 
     Supplier has personnel and/or equipment that are certified or approved for OEM or warranty repair work.
 
   Pick-up and Delivery
 
     Supplier offers pick-up and delivery services to minimize cost and time associated with using in-house personnel.
 
   Preventative Maintenance
 
     Preventative maintenance and services contracts refer to programs for performing proactive maintenance in order to prevent system problems. This is contrasted to troubleshooting, diagnostic or corrective maintenance, which is performed to correct an already existing problem.
 
   Rapid Turnaround
 
     Supplier offers quick turnaround on repair services; typically in a few days.
 
   Remanufacture / Rebuild
 
     Supplier has personnel and/or equipment for to completely overhaul or rebuild equipment or instruments, which may be an effective alternative for costly or specialized units.
 
   Rental / Lease
 
     The supplier can rent or lease equipment to the customer while the necessary tests are being conducted.
 
   Replacement / Exchange Program
 
     Supplier has capabilities and resources for exchanging the damaged equipment or instrument with a new or used unit, which can minimize any downtime in the facility or eliminate the need to ship and outsource work.
 
   Spare Parts Inventory
 
     Supplier expedites repairs by carrying an inventory of spare replacement parts or sub-systems in-house, eliminating the added time that ordering and shipping parts would require.
 
   Troubleshooting
 
     Troubleshooting refers to diagnostic or corrective maintenance, which is performed to correct an already-existing problem. This is contrasted to preventive maintenance, which refers to performing proactive maintenance in order to prevent system problems.
 
   Upgrade Service
 
     Service to upgrade or enhance the performance of an existing product through the addition of an entirely new component or replacement of a component with a improved or updated unit.
 
   Specialty / Other
 
     Other unlisted, specialty, or proprietary service.
 
   Search Logic:      All products with ANY of the selected attributes will be returned as matches. Leaving all boxes unchecked will not limit the search criteria for this question; products with all attribute options will be returned as matches.
Quality Requirements




   Certifications / Quality Requirements:       
   Your choices are...
 
      
 
   ISO / IEC 17025
 
     ISO 17025 addresses the proficiency of the organization to perform the testing and calibration activities. It is a standard geared towards technical qualification and deals heavily with measurement uncertainties. This is layered on top of an ISO 9000 certification, which is a standard, used for total company quality system.

The 17025 standard requires that all functions within the scope of a given instrument must be tested and calibrated. Example: A Digital Multimeter would require a lab to have a scope that contained ALL of the functions that the meter can measure (AC volts, DC volts, Freq., Resistance, AC current, DC current, etc.) Only service providers that list all functions within the necessary scope can provide 17025 calibration for a given instrument.  

Note: 17025 replaced ISO Guide 25.
 
   ANSI / NCSL Z540-1
 
     Formerly MIL-STD 45662A, American National Standard ANSI / NCSL Z540-1 is a requirements document titled "Calibration Laboratories and Measuring and Test Equipment - General Requirements."

This is a standard that is used primarily by government community. It is very close to the 17025 standard.
 
   A2LA
 
     A2LA is the American Association for Laboratory Accreditation.

A2LA accreditation is defined as formal recognition of an organization's technical competency to perform specific tests, types of tests, or calibrations.

The general requirements for laboratory accreditation are contained in ISO / IEC 17025. This standard contains quality system requirements and technical requirements that the laboratories must meet. Laboratory accreditation requirements, however, go beyond just ISO / IEC 17025.
 
   QS 9000
 
     Set of standards based on ISO 9001 with particular application to the automotive industry; standards are defined and maintained by major automotive manufacturers.  Standards concern part fabrication and quality in areas such as materials, heat treatment, finishing, and production processes.
 
   ISO 9001
 
     In 1987, the International Organization for Standardization (ISO) 9000 standards were developed to ensure that companies' products and services have consistent, documented approaches that meet the European community's quality requirements.

ISO 9001 sets out the requirements for an organization whose business processes range all the way from design and development, to production, installation and servicing.
 
   ISO 9002
 
     In 1987, the International Organization for Standardization (ISO) 9000 standards were developed to ensure that companies' products and services have consistent, documented approaches that meet the European community's quality requirements.

ISO 9002 is for an organization, which does not carry out design and development. It does not include the design control requirements of ISO 9001 - otherwise, its requirements are identical.
 
   MIL-SPEC / STD
 
     Company is certified or experienced in provided tools and/or coatings that comply with military specifications or standards.
 
   NIST
 
     Calibrations are traceable to National Institute of Standards and Technology.
 
   NVLAP
 
     The National Voluntary Laboratory Accreditation Program (NVLAP) provides third-party accreditation to testing and calibration laboratories.
 
   Other
 
     Any unlisted quality requirement.
 
   Search Logic:      All products with ANY of the selected attributes will be returned as matches. Leaving all boxes unchecked will not limit the search criteria for this question; products with all attribute options will be returned as matches.
Regional Preference




           
   Your choices are...
 
      
 
   North America
 
     Companies are located in the United States, Canada or Mexico.
 
   United States Only
 
     Companies are located in the United States.
 
   Northeast US Only
 
     Companies are located in the Northeast United States, namely Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont.
 
   Southern US Only
 
     Companies are located in the Southern United States, namely Alabama, Arkansas, Delaware, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, Missouri, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, Washington D.C., and West Virginia.
 
   Southwest US Only
 
     Companies are located in the Southwest United States, namely Arizona, California, Colorado, Nevada, New Mexico and Utah.
 
   Northwest US Only
 
     Companies are located in the Northwest United States, namely Idaho, Montana, Oregon, Washington and Wyoming.
 
   Midwest US Only
 
     Companies are located in the Midwest United States, namely Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Nebraska, North Dakota, Ohio, South Dakota and Wisconsin.
 
   Canada Only
 
     Companies are located in Canada.
 
   South / Central America Only
 
     Companies have facilities in South American countries such as Argentina, Brazil, or Chile; or in Central American countries such as Costa Rica, Honduras, Panama, etc.
 
   Europe Only
 
     Companies are located in Europe, namely Germany, Ireland, Italy, United Kingdom, etc.
 
   South Asia Only
 
     Companies are located in South Asia, namely India, Pakistan, Nepal, etc.
 
   Near East Only
 
     Companies are located in the Near East, namely Egypt, Israel, Saudi Arabia, etc.
 
   East Asia / Pacific Only
 
     Companies are located in East Asia, namely China, Japan, Taiwan, etc.
 
   Other
 
     Other unlisted country or region.
 
   Search Logic:      Products with the selected attribute will be returned as matches. Leaving or selecting "No Preference" will not limit the search criteria for this question; products with all attribute options will be returned as matches.
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